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Terms of Service

Last Updated: April 27, 2026

These Terms of Service ("Terms") govern your use of the website glturf.com operated by Great Lakes Industrial Group LLC, doing business as Great Lakes Synthetic Turf ("we," "us," or "our"). By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you must not access or use the website. We reserve the right to modify these Terms at any time, and your continued use of the website constitutes acceptance of any modifications.

Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes, but is not limited to:

  • Using the website in any way that violates any applicable federal, state, local, or international law or regulation
  • Transmitting any advertising or promotional material without our prior written consent, including any "junk mail," "chain letter," "spam," or similar solicitation
  • Impersonating or attempting to impersonate Great Lakes Synthetic Turf, a company employee, another user, or any other person or entity
  • Introducing any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
  • Attempting to gain unauthorized access to, interfere with, damage, or disrupt any parts of the website, the server on which the website is stored, or any server, computer, or database connected to the website

Intellectual Property

The website and its entire contents, features, and functionality (including but not limited to all information, text, images, graphics, photographs, video, audio, design, selection, and arrangement thereof) are owned by Great Lakes Industrial Group LLC, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent, except for your own personal, non-commercial use.

Service Descriptions

We make every effort to provide accurate descriptions of our services on this website, including artificial turf installation, pet turf, putting greens, drainage solutions, hardscaping, landscape lighting, and outdoor living projects. However, we do not warrant that service descriptions, photos, or other content on this website are accurate, complete, reliable, current, or error-free.

Project photos displayed on this website represent actual work completed by Great Lakes Synthetic Turf. Individual results may vary based on site conditions, materials selected, project scope, and other factors specific to each installation.

Estimates and Pricing

Free estimates provided through our website, by phone, or in person are non-binding and are subject to change based on actual site conditions, material costs, and project scope. An estimate does not constitute a contract or guarantee of final pricing.

Final pricing and project terms will be outlined in a written proposal or contract. No work will begin without a signed agreement between you and Great Lakes Industrial Group LLC. All pricing is in United States dollars.

We reserve the right to refuse service to anyone for any reason at any time.

SMS/Text Message Terms

Great Lakes Synthetic Turf may send SMS/text messages to customers and prospects who have opted in. By providing your mobile phone number, you consent to receive the following types of messages:

  • Transactional Messages: Appointment confirmations, estimate follow-ups, and project updates related to your specific inquiry or project.
  • Marketing Messages: Seasonal offers, turf care tips, and promotional information about our services.

Message Frequency

Message frequency varies based on your interactions with us and the status of any active project or inquiry.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Great Lakes Synthetic Turf is not responsible for any charges imposed by your carrier.

Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed and will no longer receive text messages from us.

Help

For assistance with our text messaging program, reply HELP to any message or call us at (231) 414-6011.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Limitation of Liability

To the fullest extent permitted by applicable law, Great Lakes Industrial Group LLC, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to, use of, or inability to access or use the website
  • Any conduct or content of any third party on the website
  • Any content obtained from the website
  • Unauthorized access, use, or alteration of your transmissions or content

This limitation of liability applies whether the alleged liability is based on warranty, contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage.

Nothing in these Terms shall exclude or limit liability that cannot be excluded or limited under applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless Great Lakes Industrial Group LLC and its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the website.

Governing Law

These Terms of Service and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions. Any legal suit, action, or proceeding arising out of or related to these Terms or the website shall be instituted exclusively in the courts of the State of Michigan or the United States District Court for the Western District of Michigan.

Changes to Terms

We reserve the right to revise and update these Terms of Service from time to time at our sole discretion. All changes are effective immediately when posted and apply to all access to and use of the website thereafter. The "Last Updated" date at the top of this page indicates when the latest revisions were made.

Your continued use of the website following the posting of revised Terms means that you accept and agree to the changes.

Contact

If you have any questions about these Terms of Service, please contact us:

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